DL
David L

1 reviews | Active since Dec 2017

01 Dec 2017, 13:10

Total incompetence at Centurion Branch

I have been trying to get an erroneous negative listing against my name cleared by Standard Bank. After enduring their painfully slow queues twice, I was eventually helped by a consultant who told me that it had been corrected. I have since discovered that it has still not been resolved and the ***** department insist that I must go back to the branch. This is absolutely shocking service from a bank whose reputation continues to plummet.

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Replies (1)
Standard Bank
Standard Bank's reply02 Dec 2017, 05:16
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
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*** (fax)
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