1 reviews | Active since May 2010
Top tier Pvt Acc - Zero service!
Considering I had a Signature Private acc, this is pathetic. Cannot every get my banker to call me. I mean for 2+ years! I've tried everything, but they simply couldn't care less. Can only imagine what they do with normal accounts.
I left Investec thinking I'll get better service, but was that a mistake! So went back to Investec.
Standard would actually rather send the account to collections than simply get the bank to call me, which I've asked 15+ times! I don't know how good or bad other banks are, but I can tell you that this one is worse, as there cannot possibly be worse service, where their top tier account cannot get ANY banker to call them for well over a year!! Imagine that.
The amount of damage they have caused me is so material that I am busy consulting with attorneys to claim damages from them. Be careful!
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
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We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team