Took my money for what?

<p>The bank charged me a R25 even though it was not permitted in this situation. It happened last month as well, but it was corrected. I have unlimited transactions to my savings account (Puresave), but according to the system that transaction I made was the 9th one which then resulted in a R25 fee. I send numerous emails and today they told me they can't help me, even though I used email to correct it last month. </p> <p> </p> <p>I would there like a reversal of that fee, the overdraft and compensation because this is NOT the first time</p>