1 reviews | Active since Aug 2016
Took my money at atm, have to wait 7 days!!!!
<p>Went to boksburg k90 branch to withdraw money almost R7000.00 received an error message and receipt.. Only to find out the funds were removed from my account without giving me my money!!!!! Phoned and was told they have been experiencing these errors quite a lot and they are working on the problem.. BUT I will only get reimbursed within 24 hours or could take up to the 6th of September!!! What a joke! It's my money now I have to wait another week... Maybe it's time for me to go to "FNB"!!!!!!!!!!!! </p>
Good day Lenice Jenner
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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********** (fax)
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Good day Lenice Jenner
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
Dear Lenice Jenner
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Lenice Jenner
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***