Took Car *******ly

Item: Standard Bank
Rating: 2
Author: Catherine B

I logged this complaint last year. I was contacted and told that the amount owing would be written off and I would not have to pay for the car that was taken in error. I was then put on ITC as a \Defaulter"When I queried this they said that although I did not need to [pay back"

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Replies (1)

Standard Bank's replyOfficial

07 Dec 2015, 10:14

Hello KateyB,

Thank you for posting.

I have referred this matter to the relevant business unit for their input on your problem you are experiencing at present.

They will liaise with you until this is resolved.

I apologise for the undue frustration, and for any inconvenience caused in the matter.

Kind regards

| Busiswe Moilwe |
| Complaint Resolution Specialist: Private and Business Banking |
| Complaints Resolution Centre|
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Standard Bank's reply07 Dec 2015, 10:14

Official