hK
herman K

1 reviews | Active since Oct 2009

20 Dec 2016, 21:33

Took all my money

<p>I know i am behind on my credit card ..yes we all have financial trouble these days ..BUT for your creditcard devision to run a debit on my account for my entire salary for the whole amount due is uncalled for..</p> <p>I for you to debit my account with a amount for my whole salary so i cannot pay my bond ..electric bill or enything els was uncalled for...</p> <p>when i called the nr on the sms i recieved and that i was told by your call centre that its not her problem and that i must make arrangements with the other debit orders is and was very uncalled for ...</p> <p> </p> <p>merry xmas</p> <p> </p> <p> </p>

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Replies (3)
Standard Bank
Standard Bank's reply21 Dec 2016, 09:41
Official

Good day Herman

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply22 Dec 2016, 13:27
Official

Good day Herman

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply22 Dec 2016, 14:56
Official

Good day Herman

This matter has been closed as resolved on our side as feedback has been provided via email.

Please accept our sincere apologies for the undue frustration caused.

Kind regards

Sechaba Rakoloti

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