MM
Musa M
1 reviews | Active since Nov 2019
06 Nov 2025, 13:41
Too much ***** at standard bank
I really dont know what going on with my standard bank card on Tuesday I went to jabulani mall to get new card,today I check my balance im on minus and I never used a new card can I close this account plz
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
06 Nov 2025, 13:59Dear Musa
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Nov 2025, 13:59
Official
Dear Musa
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
MM
Musa M's updateReviewer Update
07 Nov 2025, 13:01I have another problem another ***** on the new card never been used i dont know what to do anymore I want to close this account I report no one is calling me nothing
MM
Musa M's update07 Nov 2025, 13:01
Reviewer Update
I have another problem another ***** on the new card never been used i dont know what to do anymore I want to close this account I report no one is calling me nothing
Standard Bank's replyOfficial
07 Nov 2025, 18:10Good day Musa,
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Nov 2025, 18:10
Official
Good day Musa,
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
MM
Musa M's updateReviewer Update
08 Nov 2025, 09:47Standard bank they refund R50 back to my account and there is another ***** of R161 thats I dont know of i can't stand 2 ***** in one week that time I dont have money im not working I really dont understand im not safe with standard bank do something call me plz to fix this im not getting messages with standard bank I only see money out when I open app im disappointed really been banking with standard bank for more than 20yrs but you failing to give me best customer services as your loyalty customer
MM
Musa M's update08 Nov 2025, 09:47
Reviewer Update
Standard bank they refund R50 back to my account and there is another ***** of R161 thats I dont know of i can't stand 2 ***** in one week that time I dont have money im not working I really dont understand im not safe with standard bank do something call me plz to fix this im not getting messages with standard bank I only see money out when I open app im disappointed really been banking with standard bank for more than 20yrs but you failing to give me best customer services as your loyalty customer