RT
Richard T

1 reviews | Active since Mar 2009

14 May 2018, 22:05

Too many cooks in the IT stew!

Standard bank keep announcing that they are busy upgrading their web-site. Well - each new version become more of a headache than the previous one. At least one might think that a responsible person might test each link to see if it works?

I often need to download the FOREX rate, to use for my business. IT DOES NOT WORK!

Please stop employing these highly paid web designers who might think that their creation is wonderful, but never ask the consumer if it works for them? Just go back to the old web page, and save costs by dumping three quarters of your IT development department, and leave just 3 competent people there for maintenance of the site. Then you will be able to reduce our bank charges. Do some thing positive and sensible.

0
Replies (2)
Standard Bank
Standard Bank's reply15 May 2018, 11:08
Official

Dear Richard

Thank you for posting your comments.

This matter will be looked into from our side.

Kind regards

Complaint Resolution Centre

***

***

RT
Richard T's update29 Nov 2018, 16:03
Reviewer Update
Never do I get a reply!