MM
Mahlohonolo M

1 reviews | Active since Jun 2016

24 Jun 2016, 08:47

Toilet

<p>Upon request for use of ablution facilities at standard bank Fourways Crossing whilst waiting for a service consultant, to my utter dismay, I was told to walk across to KFC to use their toilets. Reason: standard bank toilet facilities are for standard bank staff members only.</p> <p> </p> <p>Absurd to say the least, considering our bank fees that cover use of all these facilities.</p>

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Replies (1)
Standard Bank
Standard Bank's reply24 Jun 2016, 13:03
Official

Good day Mahlohonolo Maja

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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