KB
Karmain B

1 reviews | Active since May 2023

01 Nov 2025, 12:53

Today I went to stan...

Today I went to standard bank raisethorpe to have my 3 bank statements freshly stamped as per visa requirements 2 hours later I was assisted by a lady by the name of thumbeka nene ..2 hours later only to be told standard bank cannot and will not freshly date stamp my bank statements. The level of service i got from this women was appalling there was no client service everything o asked her she tells me she doesn't know. I have been banking with standard back for a long long time and this is the first time I ha e been given this treatment ...so standard bank does not stamp bank statements? So what exactly are we paying service fees for? I challenge any one from standard bank to call me to recifty this issue cos I am really honestly amazed of how unhelpful tandeka nene was

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Replies (1)
Standard Bank
Standard Bank's reply01 Nov 2025, 12:56
Official
Dear Karmain, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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