CF
Charleen F
1 reviews | Active since Sept 2018
25 Sept 2018, 16:18
To unblock my standard bank card
I have blocked my standard bank card
I’m cutrently overseas I contacted the last week Thursday they said it would take 24 hours to sort out the problem and still till today the 26 September nothing has been done I have been left stranded with no money as I explained to them in numerous emails and still get no reply I just don’t think this is on
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
25 Sept 2018, 18:33Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply25 Sept 2018, 18:33
Official
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
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Charleen F's updateReviewer Update
26 Sept 2018, 14:15OK once again standard bank have failed us they sent our query to the wrong department I need my bank card active today as I’m sitting with no money nothing I can’t do anything I think this is unacceptable I WANT THIS SORTED OUT TODAY
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Charleen F's update26 Sept 2018, 14:15
Reviewer Update
OK once again standard bank have failed us they sent our query to the wrong department I need my bank card active today as I’m sitting with no money nothing I can’t do anything I think this is unacceptable I WANT THIS SORTED OUT TODAY
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Charleen F's updateReviewer Update
26 Sept 2018, 16:50And once again get no feed back from standard bank how pathetic can one be I think this argument has just begun I will be going to the media with this poor service that I have received
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Charleen F's update26 Sept 2018, 16:50
Reviewer Update
And once again get no feed back from standard bank how pathetic can one be I think this argument has just begun I will be going to the media with this poor service that I have received
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Charleen F's updateReviewer Update
26 Sept 2018, 16:50And once again get no feed back from standard bank how pathetic can one be I think this argument has just begun I will be going to the media with this poor service that I have received
CF
Charleen F's update26 Sept 2018, 16:50
Reviewer Update
And once again get no feed back from standard bank how pathetic can one be I think this argument has just begun I will be going to the media with this poor service that I have received
CF
Charleen F's updateReviewer Update
30 Sept 2018, 23:40Ok it’s going on two weeks now that I have been left without a bank card and without money I think it’s pathetic that standard bank can do what they want and how they want they tell me they have up till the 5 October to sort out my issue I don’t accept that I think that it’s disgusting I will not recommend standard bank to anyone. The customer service you get from standard bank is disgusting
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Charleen F's update30 Sept 2018, 23:40
Reviewer Update
Ok it’s going on two weeks now that I have been left without a bank card and without money I think it’s pathetic that standard bank can do what they want and how they want they tell me they have up till the 5 October to sort out my issue I don’t accept that I think that it’s disgusting I will not recommend standard bank to anyone. The customer service you get from standard bank is disgusting