TB
Tanya B

1 reviews | Active since Mar 2012

19 May 2015, 12:53

To the employee.

I would like to start of by saying that my compliment is NOT to Standard Bank, my views and feelings towards Standard Bank and it's staff will always be negative. I have dealt with enough of their staff members to say this with conviction.<br> <br> Today one of Standard Bank's employees Moeketse Selepe a Team Leader from the Deceased Admin division actually took the time to pick up a phone and clarified a lot of miscommunication in confusion in a 5 minute conversation. <br> Not only did he just call he went as far as to follow up with the negligent employees responsible for all my misery and frustration and got them to actually initiate some sort of action.<br> <br> We got more results with him in ONE DAY than we did with the Executors office and all interactions with all of Standard Bank's other employees in YEARS!!! 2010 to 2015 to be exact. This statement alone should speak to the quality and value system that Standard Bank's staff body carries and it is shameful.<br> <br> Again, I doubt Moeketse's sense of duty and attitude has anything to do with the values portrayed and instilled by his employer so this compliment is to him.

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Replies (1)
Standard Bank
Standard Bank's reply19 May 2015, 13:09
Official
Hello tanya2909nici23,

We appreciate your feedback.

We are delighted to hear of your wonderful experience with us.

Thank you for your loyalty and support.

Best regards