**Title: Unresponsive Service from Standard Bank Prestige Banking

**Review for Standard Bank Prestige Banking**

I am extremely disappointed with the service I have received from Standard Bank Prestige Banking. Yesterday morning, I attempted to contact my prestige banker, but received no response. Following that, I sent escalation emails to the first and second escalation points, only to receive failed email responses each time.

Frustrated, I tried calling the prestige banking direct line multiple times throughout the day, staying on hold for over 30 minutes each time. Despite this, no one answered my calls. I even left my number so that someone could call me back when I was first in the queue, but I received no callback.

All I want is to schedule an appointment with a prestige banker, but this seems impossible with Standard Bank lately. This level of service is unacceptable. Please help!