SS
Shashi S

1 reviews | Active since Jul 2011

02 Jun 2017, 11:40

TITLE DEED NOT RECEIVED AFTER THREE MONTHS OF SETTLING

<p>I hava a Bond with Standard Bank which was settled in February 2017.</p> <p> </p> <p>I have instructed Standard Bank to close the account and give me my Title Deed.</p> <p> </p> <p>They said that the process takes three months. I waited for three months and still had no correspondence from Standard Bank.</p> <p> </p> <p>I then called them to check the status about a week ago. They said that I need to contact their attorneys because they are handling the case.</p> <p> </p> <p>When I contacted the attorneys, they said that despite requesting items from Standard Bank, Standard Bank did not respond to them.</p> <p> </p> <p>I have a buyer for R1mil for the property and I stand to lose this because the buyer thinks that I'm messing around.</p> <p> </p> <p>I need my Title Deed!!!!</p> <p> </p> <p>Poor service from Standard Bank Home Loans!!!</p>

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Replies (1)
Standard Bank
Standard Bank's reply13 Jul 2017, 10:30
Official

Dear Customer

Thank you for posting the message and allowing us the opportunity to look into the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

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