LW
Lucinda W
1 reviews | Active since Oct 2010
18 Dec 2015, 12:48
TIT FOR TAT AND BUTTER FOR VET
Christina is playing a pitty party I called her and if I don't answer her question she doesn't answer my question, I suggest the team leader or manager give her some customer experience training, if the client calls in the agent needs to answer all the clients questions, she did not call me so I don't have to answer ALL HER QUESTION.
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Standard Bank's replyOfficial
21 Dec 2015, 10:14Hello cinda11,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply21 Dec 2015, 10:14
Official
Hello cinda11,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***