''Tis the season to be miserable"

<p>I recently settled my overdraft after being offered a 20 % discount by Standard Banks appointed attorneys , Daly Inc. The very enthusiastic clerks at the latter highlighted the many advantages of their " up to date" website, even throwing in a lucky draw if you paid timeously. It's the crazy season... many emails later, my account has been closed( despite me settling it with more than the required amount) , I have not received a paid up letter, the " up to date" website still shows a balance owing and the cherry on the top.. no one has a clue about my discount. I keep explaining this to Daly as well as clerks at Standard Bank. One was quite helpful and asked me to submit a letter to her superior. Again.. in vain. A trip to the bank results on no answers .. go back to Daly they advise. So can someone please please send me a paid up letter, up date the " uptodate" website and refund my 20% discount that was promised to me? </p>