Tired of your lousy justification

My account was exposed to the lions by the bank and now they can't take responsibility and try to shift the blame. It clearly shows that even though I went to the bank to switch to my recent Telkom cellphone numbers, the PREVIOUS MTN contract cell phone number which was used 4 years back was not erased from their system. Im still fighting for my R7000.... It's a been a full month today. I want my money and can't settle for less. I worked very hard for it. Your R3 500 offer is just an insult and I'm tired of being taken from pillar to post. I won't give up until you refund me. I read so many reviews about clients who are unhappy of your service. Remember that you have so many competitors out there. I am not desperate with you but do the right thing. I might not be contributing much as a client but I trusted you with the little I have. ***** happened and am enough with you now right now.