MA
Marcellino A

1 reviews | Active since Apr 2018

14 Mar 2023, 14:12

Tired of standard bank estate department

I'm totally fed up with standard bank this is the second year with the estate and they allow a business partner to do as they please Patrick that has been assisting me he can only do so much so they allow business partners to do as they please as their is a minor child involved

0
Replies (5)
Standard Bank
Standard Bank's reply14 Mar 2023, 14:15
Official
Dear Marcellino

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, 
Standard Bank Hello Peter Team 
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MA
Marcellino A's update14 Mar 2023, 14:16
Reviewer Update
Still waiting from the previous time for standard bank trust limited to get back to me the manager said they were going to call still have not until now
Standard Bank
Standard Bank's reply14 Mar 2023, 14:25
Official
Hello Marcellino

We truly apologize that the team has not provided you with feedback on this matter. 

We have requested that they urgently look into this matter and provide an update. 

Kindly await feedback from the team 
 
Kindest regards, 
Standard Bank Hello Peter Team 
*** 
MA
Marcellino A's update14 Mar 2023, 14:28
Reviewer Update
I will await for a phone call with email
Standard Bank
Standard Bank's reply14 Mar 2023, 14:32
Official
Hi Marcellino

Thank you. 

Kind regards, 
Standard Bank Hello Peter Team 
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