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nattax N

1 reviews | Active since Dec 2016

06 Dec 2016, 16:15

Tired of no cash-accepting atm services

<p>Im heartily sick and tired of the Nelspruit Atm's of Standard bank that is FOREVER not able to accept cash. Since the 30th November till today 6th December I drive between the branches to find an atm that is actually working. I even reported my monthly struggles inside the Crossings branch on 30/11. Reply...just keep trying. I find this unacceptable and recon I should move accounts</p>

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Replies (2)
Standard Bank
Standard Bank's reply07 Dec 2016, 08:40
Official

Good day Nattaniah Kuhn

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply08 Dec 2016, 10:57
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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