TS
Tony S.
1 reviews | Active since Jan 2019
21 May 2025, 14:21
*********** Time Waste
What an absolute disaster area! After explicitly telling the receptionist my needs and confirming I had all documents, I was left waiting 2 HOURS, only to be informed they don’t handle loans in person. Why wasn’t this communicated upfront? The receptionist’s either clueless or utterly untrained, wasting my time and proving this place is a masterclass in incompetence. Avoid at all costs!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
21 May 2025, 14:26Dear Tony S,
We are truly saddened to hear about your experience.
We understand how frustrating this must be for you, and we take these matters very seriously.
Please be assured that we will address your query with the utmost urgency. We will be taking a closer look into the issue and will get back to you shortly.
We understand how frustrating this must be for you, and we take these matters very seriously.
Please be assured that we will address your query with the utmost urgency. We will be taking a closer look into the issue and will get back to you shortly.
Standard Bank's reply21 May 2025, 14:26
Official
Dear Tony S,
We are truly saddened to hear about your experience.
We understand how frustrating this must be for you, and we take these matters very seriously.
Please be assured that we will address your query with the utmost urgency. We will be taking a closer look into the issue and will get back to you shortly.
We understand how frustrating this must be for you, and we take these matters very seriously.
Please be assured that we will address your query with the utmost urgency. We will be taking a closer look into the issue and will get back to you shortly.
Standard Bank's replyOfficial
22 May 2025, 11:03Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's reply22 May 2025, 11:03
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's replyOfficial
23 May 2025, 09:16Dear Tony S,
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply23 May 2025, 09:16
Official
Dear Tony S,
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***