1 reviews | Active since Sept 2011

06 Nov 2016, 21:11

Time to move to FNB Banking

<p>In Seprember month four of my debits went through when there was not enough money in my account. A couple of days later my money was paid in and the debits was paid. I was not aware of the debits ad this was a new contract supposed to go off my account only month end. Now my cenario. This month things are a little bit tight and I need help from my bank. I went in and asked for a overdraught facility. I was declined due to this debits that did not go through. Not only was I charged R460 penalty fee for the debits, but Standard Bank listed me also on the credit bereau!!!! Now how must I get help if my bank charge so much and list me???? I know now that Standard Bank is no bank to rely on and the time for me to move to First National Bank has come! Thank you for kicking me when I was already down Standard Ban**** You are no Bank to BANK on!</p>

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Replies (1)
Standard Bank
Standard Bank's reply08 Nov 2016, 10:06
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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