PT
Phenya T
1 reviews | Active since Mar 2017
06 Jan 2020, 12:11
Time to change
I have been banking with this bank for almost 20 years. Last month there was a debit by Nedbank of almost R1700 that I did not authorise. I called them to reverse it and I was told is a 'checkdebit' so they can't reverse it. So if people I trust with my money cant take care of it who will? Let me look for a new bank that will listen when I say I did not authorise this transaction.
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Standard Bank's replyOfficial
07 Jan 2020, 06:49Hello Phenya,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply07 Jan 2020, 06:49
Official
Hello Phenya,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***