RvdB
Rudi van der Bank

1 reviews | Active since Jul 2011

29 Mar 2019, 19:49

Time sensitive people!

This is the second time that i have issues with standard bank! I transfer money from my fnb account and it takes a very long time to reflect in my standard bank account. If i pay my other two accounts at other banks it goes through within 2 days. Now i get a sms saying that im in arrears with my account, but its just standard bank that has a problem with my eft's! Get this sorted! The problem is clearly with you!

0
Replies (2)
Standard Bank
Standard Bank's reply30 Mar 2019, 12:47
Official
Hi Rudi
 
We do apologise for this inconvenience caused to you.

We will follow up on the matter and provide you with feedback.

Regards, 
Complaint Resolution Centre 
***

Best regards,

Standard Bank
Standard Bank's reply04 Apr 2019, 10:38
Official
Dear  Rudi 

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been addressed.

Kind regards

Clint Petersen
Complaint Resolution Centre
***

Best regards,