TIME FRAME TO RESOLVE INCORRECT INSTALLMENT

1.Settled existing home loan after requesting settlement amount 26 May 2016<br> 2. App**** for a second bond June 2015<br> 3. Application approved 25 June 2015<br> 4.Request by attorney to submit fica documents 26 June 2015<br> 5.Appointment to sign bond documents at bond registering attorney 06 August 2015<br> We discovered that the principle debt, repayment amount, installment, interest was all calculated incorrectly.<br> Attorney requested new documents reflecting corrected details 06 August 2015<br> 6.I contacted the call centre 11 August 2015 who emailed me documents which was still incorrect<br> 7.Bond registering attorney contacted who still didn`t receive corected documents 01 September 2015<br> 8.I contacted Call centre was informed to wait another 10 days for resolution.<br> THIS IS TOTALLY UNACCEPTABLE. THE TIME FRAME IS COSTING ME ADDITIONAL MONEY IN OCCUPATIONAL RENTAL. <br>