Thumbs up for good service.

I had the unfortunate experience of having my house broken into a few weeks back.

I had also read all the reviews on Hello peter before and was skeptical about changing insurers but the premium that was offered was worth the risk.

I must say I was not disappointed, from phoning the home insurance section and the Household contents section, they where helpful and informative. Everything that went missing or was damaged during the break in "barring a mouse ****le that i forgot about" was either replaced or repaired, to my satisfaction.

There was the odd delay here and there which I do believe could be improved upon, some of it the insurers fault, others the designated service providers fault.

Although I have not yet had a follow up from the household contents section, after all the items have been replaced.

But all in all very satisfied.

Please convey my thanks again to Ephraim Nkosi, from the household contents section for being superb.

Regards Craig