RK
Russell K
1 reviews | Active since May 2014
16 Mar 2015, 07:29
Threatening my access to my bank account
I have been receiving constant emails and sms's from Standard Bank to say that my company account is not FICA compliant and that my access to my bank account will be restricted. The banker handling my account at Sandton branch says that my account is FICA compliant. Why am I still receiving these emails and sms's if it is? Standard Bank are guaranteed to lose me as a customer should they restrict my account. WHAT MORE CAN I DO TO GET THEM TO SORT THEMSELVES OUT?
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Standard Bank's replyOfficial
17 Mar 2015, 08:51Hello Unh@ppy999,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply17 Mar 2015, 08:51
Official
Hello Unh@ppy999,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***