SJ
Stephan J

1 reviews | Active since May 2015

07 May 2015, 21:13

This organisation can't be trusted with your money

I signed up for a Contract Save account that was suppose to mature and pay out in Jan 2014. Once I realised what happened, I contacted Standard Bank immediately. The call centre referred me to the prestige banking department at Bedford Gardens. My funds were paid to a real estate company in Alberton later in 2014. I have paid all the instalments on this contract and never skipped a payment. After numerous unanswered calls and e-mails I was notified that when this real estate company pays the money back then I will be paid in return. This sounds a lot like ***** within Standard Bank to me. I have never had any dealings with any real estate companies in Alberton. <br> <br> I would just like South Africa to know that your money and investments are not safe with Standard Bank. Please rethink before you bank with Standard Bank South Africa!!!<br> <br> This is not a complaint about bad service at a restaurant ..... this is serious stuff!<br> <br> From Stephan Joubert

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Replies (1)
Standard Bank
Standard Bank's reply11 May 2015, 07:17
Official
Hello stefj79,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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