this is what you get from standardbank

Apologies for only getting back to you now, I have been on the phone trying to get answers on this issue and I was advised that even though the status was removed, before the removal someone from Bedford tried opening an account for you and it declined because the status was still on it there, so now I am told that we need to wait for 3months before attempting to open another new account because the system hasn't updated after the previous account opening and it will after 3months,is this how a bank work this is the second time that I am trying to get this issues sorted and have had enough now I will close my account and move to another bank .