ES
Etienne S
1 reviews | Active since May 2026
29 May 2026, 09:57
THIS IS NOT ACCEPTABLE!
Have been waiting for international incoming funds for over a week and it still has not cleared. Contacted Standard Bank twice, first call I was on hold for 40 minutes. Both times I was told that there is nothing that they can do and that I have to email *** and to wait for a response. It is getting close to 2 weeks now, and have still not received a reply. This is not acceptable.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
29 May 2026, 10:04Dear Etienne,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply29 May 2026, 10:04
Official
Dear Etienne,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
01 Jun 2026, 10:33Dear Etienne,
Thank you for taking our call.
As discussed during our conversation, the funds have been returned.
Please check with urgent bank and confirm receipt of the funds.
Should you require any further assistance, please do not hesitate to contact us.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call.
As discussed during our conversation, the funds have been returned.
Please check with urgent bank and confirm receipt of the funds.
Should you require any further assistance, please do not hesitate to contact us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Jun 2026, 10:33
Official
Dear Etienne,
Thank you for taking our call.
As discussed during our conversation, the funds have been returned.
Please check with urgent bank and confirm receipt of the funds.
Should you require any further assistance, please do not hesitate to contact us.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call.
As discussed during our conversation, the funds have been returned.
Please check with urgent bank and confirm receipt of the funds.
Should you require any further assistance, please do not hesitate to contact us.
Kindest regards,
Standard Bank Hello Peter Team
***