MB
Mohamed B

1 reviews | Active since Sept 2011

12 Oct 2015, 08:32

This is how business banking should be

For the past 3 months, I have struggled with Absa, F.N.B and Nedbank just to get a business account open. I have no idea why I did not just try Standard Bank at the start and get it done same time, the above 3 banks proved absolutely pathetic at their service and understanding basic client needs, I phoned Standard bank and expected the same service as the others, but I was completely satisfied and had an account open within 1 day from phoning them due to the great work of Miriam Ebrahim. From the first call to the point where I left the bank I was completely happy and actually felt wanted by a bank. She made sure to explain everything to us and made sure we were completely sorted when leaving the bank. I hope Standard Bank makes her the branch manager so she can teach the banking sector how it needs to be ran

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Replies (1)
Standard Bank
Standard Bank's reply12 Oct 2015, 13:40
Official
Hello siki786,


We appreciate your feedback.

We are delighted to hear of your wonderful experience with us.

Thank you for your loyalty and support.

Best Regards

Complaint Resolution Centre
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