This is by far the worst bank,with the worst customer services

<p>On the 16 May 2016, I mistakenly transferred R40 000 into a closed Standard Bank Vehicle account from my Company Account. Because the VAF account is listed as S piliso and so is my personal nedbank account under my beneficiaries I was not aware that I had done this at the atm until about 30 minutes later, when my incontact did not notify me. I immediately went into the branch to report the matter and also showed them the transaction on my statement. I was given a number to call and held the phone till the matter was reported, and was promised a 10 day turn around. after 10 days lapsed I called standard bank to enquire and was told that was issue was still open and date of resolve was now 8/06/2016. on the eight I called them and even went into branch wasting my whole day only to be sent from one person to another with no resolve. on the 9th i visited the std, beacon bay branch and Neli Mvandaba assisted me and informed me that Funani Muthanyi assured that the money will be in my account in 48hrs. This morning I woke up and still no money. Once again I phoned the customer care, only to be told that I need to fill in a consent form, the turn around is 10 days and I must pay R290. I am livid as I need to pay my staff and someone whom I have borrowed money from since the 16 May 2016. Std Bank is making me out to be a **** in the eyes of both my staff and friends. All I want is my money, how can a reversal take close to a month. The ref no given to me is: ********** 997</p>