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Rose R

1 reviews | Active since Dec 2015

03 Nov 2021, 14:42

this bank sucks

This bank is a night mare, I just called, was holding for 9 minutes, when they they answered, they asked me 4 security questions which I am 100% sure I answered correctly, the consultant told me I got the questions wrong, I even run out of airtime.

they never bothered to call me back, This bank sucks

0
Replies (1)
Standard Bank
Standard Bank's reply03 Nov 2021, 16:10
Official
Dear Rose R

Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support.   Kind regards
 Complaint Resolution Centre
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