SM
Sanele M
1 reviews | Active since Jul 2020
21 Dec 2021, 11:05
This Bank Knows How To Frustrate It's Clients this Festive Season!
I am not able to transact with my Cheque Account.This is frustrating as i am paying you monthly for utilization of the facility!I cannot continue depositing funds in an account i can't utilise.
I am giving you 48 hours to resolve this matter, or i will have no choice but to close the account and take the Private Banking to another institute.
I have also taken this matter to the Private Banking department, you can escalate it from your side.
Kind regards,
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Standard Bank's replyOfficial
21 Dec 2021, 13:11Dear Sanele M
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply21 Dec 2021, 13:11
Official
Dear Sanele M
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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