This bank is a *****

For the past 5 days, i phoned Standard Bank to fix a double transactions taken from my account, however, every consultant has a different story. Now since I have received more than enough evidence (thank goodness I can also record the conversation), that lead to them (the consultants) acknowledging that these is a issue on their system after an update was done.

So my card purchases made on the 10th of April 2021 was taken off my account, and then Standard Bank thought maybe they should just take it again on the 12th of April 2021 (also no SMS received, just take it and run).

So since the 12th April 2021, I have to phone in, wait about 30mins or more just to hear allot of ******* being told and your money will be paid back bla bla bla. This is now the 16th of April 2021, spoken to two consultants (and yes, one from your Authorizations Department), and put me on hold for more than 20mins with no further feedback or communication.

This bank is a *****, sold out to the Chinese and now deliberately taking funds they dont own and try to get away with it, your sneaky days are over.

And btw, this is a Monthly to a weekly thing now, so dont say it is a small bug, how many others are you also taking for a fool? Im closing my accounts, done with this thieving bank.