This bank has NO service

I opened a savings account about 3 months ago at Standard Bank in Schweizer Reneke. Had to do all the FICA stuff like proof of residence, etc. The internet banking is highly limited and for every thing you must go to the branch to have it fixed. Received a sms last week Thursday saying that my FICA is not done. Phoned the help line, nobody speaks Afrikaans. Eventually I spoke English to save me from a heart attack. The person that helped me told me the account will be active again in 24 hours time. On Sunday I wanted to use the card and account was still inactive. Yesterday morning again - still inactive. Went into the branch and after 20 minutes of my time wasted I could draw money at the ATM. Phoned the helpline again, again nobody speks Afrikaans, then tried to speak to the Head of client relations or the CEO but gave up after about 10 calls and a hour on the cell phone. PLEASE STANDARD BANK CLOSE THE BANK DOWN COMPLETELY AND SAVE US AS CUSTOMERS FROM A HEART ATTACK.