JN
John N

1 reviews | Active since Aug 2013

06 Aug 2015, 09:55

THIS BANK DON'T VALUE THEIR CUSTOMERS

About a year ago I closed a business account at Standard Bank. 6 months later my personal account was debited (without my permission) for fees of an account I had closed. The fees were R570.00. Since then, I have spent way more than the R570.00 in time and telephone trying to recover it. Even a judgment from Small Claims Court didn't move. But I will get my money even if sending the Sheriff to attach is the last thing I do. The only reason why I have not moved to another bank yet is because I don't want to complicate the issue. But as soon as I get my money, I will SMS \switch"."""

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Replies (1)
Standard Bank
Standard Bank's reply07 Aug 2015, 12:01
Official
Hello Manyane,

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards

Complaint Resolution Centre
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