Third time NOT lucky, NOR successful!!

I have been to the Standard Bank branch on Goldman Str, Florida 3 times in the last week, requesting to increase my EFT limit. As there is no signal in this particular bank, you can only perform the EFT's once you have left the bank. <br> After the first visit, the increased EFT limit was not reflecting. I then patiently returned to again request for this increase, at this point I explained what had happened the first time to which the consultant ensured me that it will all be in ordered once leaving the bank. I got back to work and once again no sign of any increase, and therefore could still not do the urgent business required to do. I went back to the bank today to try for the third time, with the exact same outcome!! Standard Bank you are really disappointing me! Your services are not user-friendly and it is very difficult to have to rush to the bank during a lunch hour on 3 unsuccessful occasions. I would appreciate a response as to what the people are doing in your branches?? My request was simple. I don't have time for this!