1 reviews | Active since Apr 2017

19 Sept 2017, 09:51

Thinking it's your bank but clearly it's time for a change

I'm utterly disgusted in the poor service and how customers are **** to and lead to believing it will be done and then you find out sorry they can't do it. I can't believe I've given all information and this is the feedback I received. Is it Time to move banks because definitely I've received better service from them.

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Replies (2)
Standard Bank
Standard Bank's reply19 Sept 2017, 11:12
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply26 Sept 2017, 06:56
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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