MS
Marius S
1 reviews | Active since Nov 2009
02 Jul 2021, 18:34
Think twice before you go with Standard Bank Mobile - launched with to many bugs in process
If you are considering Standard Bank Mobile - think again. They still have a lot to get right. Website not working properly. Can not activate SIM using Smart Phone as one can not navigate to the submit button. The onscreen instructions is incorrect - the picture shows SIM number in red yet the SIM number is the complete number including character before the numbers indicated by standard bank. I hope I am not going to regret this change
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Replies (2)
Standard Bank's replyOfficial
03 Jul 2021, 01:46Hello Marius Schoeman
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply03 Jul 2021, 01:46
Official
Hello Marius Schoeman
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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***
*** (fax)
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MS
Marius S's updateReviewer Update
06 Aug 2021, 16:39After a month I can just warn others - think twice before you move ti Standard Bank Mobile
MS
Marius S's update06 Aug 2021, 16:39
Reviewer Update
After a month I can just warn others - think twice before you move ti Standard Bank Mobile