WF
Wesley F
1 reviews | Active since Apr 2015
01 Mar 2024, 22:27
Things just keep getting worse.
I am so tired of standard bank first I had ***** on my credit card that they ended up declining to refund (not even a partial refund) now my vehicle that I settled shows I still owe money because the money was deducted from the full amount that I would have owed the bank if I didn't settle now and still had to pay interest and my debit order went off after the settlement so I'm probably going to struggle to get that money back too once this has been resolved
I honestly can't wait to have all my accounts settled so I don't need to deal with this bank anymore
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Replies (3)WF
Wesley F's updateReviewer Update
01 Mar 2024, 22:32Another thing I forgot to mention: I phoned earlier today and asked if they could check if they received the money I paid to the settlement account for my vehicle and they said no no one can check for me all I can do is wait until it gets allocated to my finance account. Really don't understand how no one at the bank can check their own account. I honestly think they just didn't want to help me.
WF
Wesley F's update01 Mar 2024, 22:32
Reviewer Update
Another thing I forgot to mention: I phoned earlier today and asked if they could check if they received the money I paid to the settlement account for my vehicle and they said no no one can check for me all I can do is wait until it gets allocated to my finance account. Really don't understand how no one at the bank can check their own account. I honestly think they just didn't want to help me.
Standard Bank's replyOfficial
02 Mar 2024, 08:00Hi Wesley
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply02 Mar 2024, 08:00
Official
Hi Wesley
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's replyOfficial
14 Mar 2024, 13:25Hi Wesley
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience. In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience. In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
Standard Bank's reply14 Mar 2024, 13:25
Official
Hi Wesley
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience. In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience. In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***