*******, no communication

Item: Standard Bank
Rating: 1
Author: Natalie C

Standard bank is not even worth a star. Poor service and no communication. Stuck in restaurant for more than 2hours because their services are off and no communication received from them either. Pathetic, how long does it take to resolve these queries? Might just be the last straw that has me looking at other banks

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Replies (1)

Standard Bank's replyOfficial

12 Nov 2018, 10:50

Dear Natalie
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply12 Nov 2018, 10:50

Official