******* have better access to your money!

So ***** on my account (3rd time in one year) now has me (the Std Bank customer) jumping through hoops to try and get my own personal banking done. Call after call, promise after promise and nothing. But the ******* who commit the ***** have no problems - Cleopatra (agent call centre) drops the phone on you. Susan (consultant Fourways) says she'll call you - nothing and this is after apparently I'm upgraded to Prestige Banking - WOW! HOW LUCKY I AM TO GET SHODDY SERVICE NO MATTER WHAT I EARN (at least I don't feel special to lower earners) and Charlene (manager call centre) also no call back! I'd rather live without the asset I'm trying to buy than suffer another day with Std Bank: cheque account, home loan, 32 day call account, credit card and revolving credit will ALL be moved to another bank as you clearly don't need my money!