*******!

In July, I did an online transaction. The supplier advised no payment received so I paid again. Supplier says they only received one payment. I have been querying with Standard Bank since August repeatedly. No response until this past Saturday when I was advised to complete a recall form. Just received a response now advising that they can’t help me. Who’s the ******? Standard Bank or the suppliers? Absolutely shocking service. Standard Bank, I want my money back and if your rules are saying now, you can do a goodwill payment due to your shockingly poor service. I once worked for the bank so I know you can do it