ZP
Zolisa P

1 reviews | Active since Sept 2012

04 Sept 2022, 09:09

*******

Standard charged me R132 for honouring a payment of R324.50 in which I had a balance R323.33. I do not have an overdraft so if I have insuffient funds the transaction is declined. How stupid do they think who pays R132 to gain 87 cents. I am closing my account they are commiting ***** which they did not even disclose in their T&,Cs the customer care hung up on me when the enquiry on a call that costed a few rands alone

0
Replies (1)
Standard Bank
Standard Bank's reply04 Sept 2022, 11:20
Official
Dear Zolisa

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team***