1 reviews | Active since Nov 2021
THEY'RE NOT MOVING FORWARD,TRUST MEðŸ˜
On the 23rd of December 2023 I had a balance of R4999.67, I then used the money for my Christmas preparations..all of it
On the 27th of December 2023 I wokeup in the morning with a balance of -R5334
I then went to the nearest branch here in Heidelberg mall and no one could explain why was my bank account on a minus..they then contacted their "customer service" which then turned into a long 35mins phone call that was full of "please hold for me let me ask"..the lady didn't even know what she was talking about
No one even had a clue about why my account was on minus
I then hangup the phone because I saw no use of continuing with it..then when my salary came in on the 28th the following day the whole of R5400 was gone .. I ddnt have money for celebrating the new year eve,didn't even have money for rent..standard bank ****med me and THERE IS THESE FEES THAT THEY CHARGE AND CALL THEM "OVERDRAFT FEE" I don't even have an overdraft
TO MAKE IT WORSE THEIR BANK STATEMENTS DONT EVEN UPDATE THE DATES CORRECTLY,IF YOU USE MONEY TODAY THEIR BANK STATEMENTS WILL UPDATE 3 TO 4 DAYS LATER TO MAKE IT LOOK LIKE YOU USED IT ON THAT DAY AND NOT 3DAYS BEFORE
THE ABOVE PROBLEMS ARE NOT EVEN HALF OF THE PROBLEMS THAT I HAVE WITH THIS SO CALLED BANK..THEIR SERVICES ARE VERY BAD
SO IF ANYONE SEES THIS REVIEW I SUGGEST WE QUIT USING THIS BANK OR IF YOU'RE THINKING OF OPENING AN ACCOUNT WITH THEM I SUGGEST YOU DONT MAKE THAT MISTAKE
THEY DONT EVEN DESERVE 1STAR!!
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
