NO
Nico O

1 reviews | Active since Mar 2012

07 Aug 2025, 11:48

They wont help you if you are in trouble

Its all fine and dandy until you have a heart attack and you loose your job. Even if you have never missed a payment you now will now suffer inhuman treatment. Applying to their so called Debt Care Center is useless. The credit protection plan that was included in the loan that was explained to you when you signed for the loan as "this will help you when you have problems" is a lie. That payment for their so called "Credit Protection" is money down the drain. Useless. These people don't care at all. Even if you are in hospital on a respirator they will expect you to jump to their commands. Stay away.

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Replies (1)
Standard Bank
Standard Bank's reply07 Aug 2025, 11:58
Official
Good day Nico, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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