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Daniel Daniel.Mkhwebane

1 reviews | Active since Jul 2022

09 Jul 2025, 12:03

THEY WANT YOUR MONEY NOT YOU

An agent sold us a house with no geyser and will lot of defects and no defects disclosure form, when I called standard bank telling them what is happening they told me to deal with the agent, yet they approved the home loan and according to my research no bank with approved home loan if the house has no geyser, I did my research if the house was valuated all to find out no valuation was done on the house yet standard bank and the agent claimed it was valuated. Which made me angry to the point of putting the house back to market, it's my first time with standard bank which is a very bad experience, standard bank is only looking for your money not you. They are good at sending messages when you are in arrears but will never protect you as a customer. Now they busy sending different different shortfall amount when I ask them why shortfall amounts are different each call agent says they don't know why they are different. If you want a safe home loan stay away from standard bank, and I will share my experience with everyone I come across who tried to take home loan with standard bank.

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Replies (1)
Standard Bank
Standard Bank's reply09 Jul 2025, 12:13
Official
Dear Daniel, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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