They take your perso...
They take your personal information from multiple sources such as retailers that you last bought from 15yrs ago, their information is outdated and so when you have to answer their verification questions and you respond with YOUR OWN REAL INFORMATION they then tell you your information does not match what is on their system and they can’t and DO NOT help you any further.
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Standard Bank's replyOfficial
24 May 2022, 11:33Good day Barbara
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kind regards
Complaint Resolution Centre
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*** (fax)
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply24 May 2022, 11:33
Official
Good day Barbara
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***