AB
Anwar B

1 reviews | Active since Dec 2014

09 Sept 2020, 10:27

THEY STOLE MY MONEY

I transferred money in error from my Current Account to my home load account. An honest mistake from my side, i called he bank immediately to stop the transfer but they said nothing could be done and i must wait for the transaction to go through and my money will then be refunded. Ironically my home loan account was closed on that same day, Standard Bank cannot account for my money now and are "investigating" i have been a loyal Standard Bank client for over 20yrs, its time to move on, THEY HAVE ****** MY MONEY and are using delaying tactics hoping that i I dont pursue the matter further.

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Replies (2)
Standard Bank
Standard Bank's reply09 Sept 2020, 14:20
Official
Hello Anwar

Thank you for posting your comments. 

Your matter was escalated accordingly. We will revert to you as soon as possible. 

Kind regards 
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply05 Oct 2020, 10:11
Official
Hello Anwar 

Thank you for posting your comment. 

As per our telephone conversation dated 03 October 2020, you advised that the matter is resolved.

Kind regards
Complaint Resolution Centre
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