dC
david C

1 reviews | Active since Jun 2015

01 Jun 2015, 19:20

they quick to open an account and fees are taken

on the 29 may 2015 my wife opened and standard bank account at Montclair branch Durban, it was brought the consultant attention that she needs the account to pay through the internet banking system, moneys were deposited in the account and within seconds a fee of R4.50 was deducted from the moneys used to open the account. further more we register with the cell phone banking, internet banking and even the app on her phone, on Monday the 1st of June 2010 my wife needed to transfer funds to perches stock for a order that need to be manufactured on Tuesday afternoon to be ready for her clients on Wednesday the 3 of June,,,, mmm a message pop up saying you daily <br> limit has been exceeded mmm I wonder why I guess the constant did not set the amount, after spending a fortune of air time trying to get some assistance all the help we got was sorry you need to go into the branch and reset the amount UTTER RUBISH, THIS IS DISGUSTING ! OUR BANKING SYSTEM ARE GET WORST AS OUR GOVERMANT!

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Replies (1)
Standard Bank
Standard Bank's reply02 Jun 2015, 11:31
Official
Hello CRESSFAM,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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